FAQs
payment and delivery
- With which forwarding agency or parcel service will the goods be delivered?
Due to the large dimensions and package weights, we deliver the V2A stainless steel products via a general cargo carrier. They will contact you by telephone before the goods are delivered in order to discuss the exact delivery modalities (date/time) in advance.
The larch wood products are transported with the GLS parcel service.
You will receive an email on the day of dispatch with the exact dispatch details including a link to track the status of the delivery.
Deliveries are only made on working days, so there is no delivery on Saturdays, Sundays and public holidays.See below for more information on how the delivery is packaged and shipped TOLYMP blog article.
- How long is the delivery time, I need the parts very urgently?
The current delivery time of our gymnastics bars can be found on the product page in the upper part.
We produce almost all products on site under our own management. We therefore need the period of time specified there for the production and packaging of the individual components.
In urgent emergencies, such as birthdays that are suddenly approaching 😉, there is usually always the option of bringing forward or speeding up a delivery.Please note your desired delivery date in the comment field (next to the address data). We will then contact you to confirm the appointment.
Or if you have a bottleneck, please contact us directly, either by email or telephone. - Is it possible to collect the goods yourself?
Unfortunately, it is not possible to collect our products yourself for logistical reasons.
If you need the goods a little faster than the delivery time specified in the shop, please let us know your desired delivery date when you place your online order (in the comments field or by email). We will then contact you and try to realize your desired date. - Is shipping to Switzerland and Liechtenstein possible?
Yes, we also deliver regularly to Switzerland and Liechtenstein. The resulting fees for preparing the customs documents, import duties, etc. are included in the shipping costs and will be paid by us.
The import sales tax for Switzerland is also paid by us, so you will not receive any further invoices from local customs authorities.
Products
- Doesn't the stainless steel get very hot in summer due to the sun's rays?
Fortunately, this fear is unfounded. Instead, the stainless steel reflects much of the sun's rays, leaving the poles and posts only lukewarm.
- Are the TOLYMP products certified according to DIN 16630 and DIN 1176?
TOLYMP products are developed and manufactured in such a way that they basically meet the requirements of both DIN EN 16630. as well as the DIN EN 1176. This flexibility makes it possible to tailor the devices and installation conditions to the respective target group and area of application.
overview of standards
- DIN EN 16630: 2015-06: For fitness equipment used exclusively by young people aged 14 years and over and adults, the requirements of this standard for fixed outdoor fitness equipment apply.
- DIN EN 1176.: If children under 14 years of age could have access to the equipment, the more stringent safety requirements for playground equipment must be observed.
Calisthenics and fitness equipment are also considered DIN EN 1176. as playground equipment if children under 14 years of age have access to this equipment.
For a quick and safe implementation of your project, we offer the following free consulting services:
- Project planning: Determination of the appropriate TÜV guidelines and standards for your project
- 3D layout planning: Preparation of a site-specific plan taking into account all circumstances
- Fall protection requirements: Development of precise requirements for floor and fall protection
- Fall protection selection: Advice and delivery from our extensive product range
- Initial acceptance: Implementation of the system acceptance by certified TÜV inspectors
The certification body is TÜV-Thüringen
- Can the device also be set up on a slope / on a mountain?
Yes, that's entirely possible. In this case, the posts facing the mountain would have to be concreted in a little deeper than the lower posts facing the valley.
Of course, this can reduce the usable height of the poles somewhat, which should be taken into account in advance when planning.
As a rule of thumb, a gradient of more than approx. 12 cm per meter should not be exceeded. It is then possible to determine the heights of the system well.It is important that the system as a whole remains vertical and the gymnastics bars remain horizontal.
- Can the gymnastics and trim stations also be set up mirror-inverted?
Yes, a mirror-inverted structure is possible with all of our products. If you are not quite sure or have more specific ideas, please contact us. Here it goes to Request form.
We will then give you a detailed answer. - Can the bar also be used to attach a swing?
Yes, you can also hang a swing for smaller children on the rail; many customers do that.
The easiest way to do this is simply loop the swing rope around the bar.
The following customer photo explains the principle using a larch wood gymnastics bar as an example turnstange.de:With older children and higher loads, however, it makes more sense to purchase a real, A-shaped swing frame.
Otherwise, due to the strong lateral forces, there is a risk that the foundations could loosen and the system could start to wobble. - Are rubber fall protection plates also available for padding?
Rubber slabs are often found on public playgrounds, which are laid under the playground equipment as fall protection.
These slabs of rubber granulate are ideal for designing the subsoil under our play and sports equipment.We can deliver these panels to you and work together with one of the leading German manufacturers of fall protection elements, WARCO from Neustadt an der Weinstraße.
Here you will find further information about the products and an order option. - Are the gymnastics bars also available in other widths instead of 140 cm?
Yes!
We also have longer gymnastics bars in a reinforced design, ie higher wall thickness and double strap for fastening with four screws, in our program.
These are with the normal gymnastics bars can be selected directly as a product option, but these rods can almost always be used in larger systems.Just contact us so that we can offer you a good solution.
- How strong are the gymnastics bars and the other training elements?
Each training element (exercise bar, dip bars, human flag bar, rung ladder) can be loaded up to 150 kg.
- At what heights can the gymnastics bar be set?
Stainless steel gymnastics equipment with a maximum height of 240cm: The bar can be adjusted to 25 heights in 9 cm increments, i.e. a height between 15 cm and 240 cm.
Stainless steel gymnastics equipment with a special height of 300 cm: The bar can be adjusted to 30 heights in 9 cm increments, i.e. a height between 15 cm and 300 cm.
Please also note the dimensions on the respective product pages.
In addition to normal gymnastics and strength exercises, sling trainers, inclined benches, gymnastic rings, etc. can also be used on the bar.
- How is the gymnastics bar secured against twisting?
It is attached using two M12 screws that are screwed into the tube from both ends.
A CNC-milled turned part is welded into the tube for this purpose, which has the M12 thread.The contact surface between the rotary part and the post has an additional increase in the frictional resistance between the two contact surfaces thanks to machine-applied knurling.
This principle works very well and represents a good and stable connection of the gymnastics bar.Quick adjustment without tools: As a special option, we have a quick adjustment on offer. This consists of 2 M12 star grip screws each with a strong plastic handle.
This allows you to loosen the gymnastics bar without tools and quickly adjust the height.
construction and assembly
- Can the gymnastics equipment be taken with you or dismantled if you move later?
Yes, with a little effort it is quite possible. We recommend setting the posts in concrete in addition to a plastic tube, which you can later remove from the concrete foundation.
You should then follow these steps:
1. You get a HT or KG plastic waste water pipe with a diameter of 150 mm from a hardware store. You should get a piece of 60cm length per post or cut it off to fit.
2. Now dig out the foundations according to the assembly instructions to a depth of 30x30x60cm (alternatively drill with an earth auger) and insert the post into the plastic tube and into the foundation hole.
3. Now mix the mixture for the concrete foundation (available in sacks as a ready-mix at hardware stores) and fill it in between the post and the pipe as well as between the pipe and the ground.
Then tamp it down well with a short wooden slat or similar so that no holes or cavities can form in the concrete.Advantage of this approach: You can later dig up the post foundation and use a thick hammer and chisel to knock the outer concrete foundation off the HT pipe. The post, including the inner foundation and HT tube, can then be concreted in again at a new location.
- Is there a set-up service for setting up the devices?
Self-construction - private customers:
For private customers we offer no installation service However, we provide a detailed installation plan and clear assembly instructions for each system. With a little manual skill, you can easily assemble it yourself.
Our recommendation: Ideally, assemble it with at least two people to make the process easier.If you still want to have the installation done by a professional, you can hire a local gardening company. Many of our customers have had good experiences with this. You may already know a suitable company.
Alternatively, you can find suitable specialist companies in your area using the following link:
https://www.galabau.de/fachbetriebssucheInstallation by our assembly team - business customers:
For our business customers, we offer a professional installation service by our experienced assembly team. This service includes:- Excavation of the foundation holes, assembly and concreting of the fitness equipment
- Laying the fall protection plates, wood chips or similar materials
- If the property is on a slope: prepare the subsoil to compensate for excessive slope
- Dismantling, clearing and, if necessary, disposal of trees, plants or existing playground equipment
- Carrying out further gardening, landscaping and maintenance workIf you would like to use this service, please contact us so that we can create an individual offer for you.
- How should the V2A stainless steel material be cared for?
Basically, the entire system requires very little care and cleaning.
For cleaning, you can use a commercially available stainless steel cleaner from the household sector (e.g. for extractor hoods).
Attention: Please do not, under any circumstances, treat the system with steel wool or similar, the iron components contained in it would quickly lead to the formation of rust film. - If plug-in sleeves are not sufficient for fastening in the ground, why do the posts have to be cemented in?
Concreting the posts in the ground is absolutely necessary in order to achieve a permanently stable and secure attachment. We urgently advise against other methods, as they do not achieve permanent stability.
Our attempts to use push-in sleeves have turned out to be useless. If the sleeves were too large, the posts were then too loose and not firmly anchored. If the dimensions of the plug-in sleeves were too narrow, there was the problem that dirt and earth quickly settled between the contact surfaces and it was therefore not possible or only possible with great effort to pull out the posts. - How do I achieve a vertical and parallel alignment of all components to each other?
The success of the correct installation is reflected in a 100% parallel and aligned alignment of the posts with each other while maintaining the required distance exactly.
Only then is it possible to quickly and easily position the gymnastics bar at the desired height.
So that you can achieve a perfect result, we will provide you with an alignment aid. This is a threaded rod with the dimensions M12 including nuts and washers.
Before setting in concrete, you mount the threaded rod together with the gymnastics rod on each of the two posts and get a perfect end result that is accurate to the millimeter. After the foundation has hardened, the threaded rod should be removed.And this is how it is used in practice:
- How is the gymnastics bar or gymnastics bar set up?
Each delivery includes assembly instructions and a foundation plan.
You need a spade, a spirit level, a mixing barrel for mixing the ready-mixed concrete and tools for fastening the screws.
For larger systems, at least two people should set it up.If you prefer to have the installation done by a professional: Many customers have contacted their local gardener or a specialist gardening company who can do this for you.
Please refer to below https://www.galabau.de/FachbetriebSuche.aspx
There you will find suitable companies in your area by entering your postcode.