Question 1

With which forwarding agency or parcel service will the goods be delivered?

Accepted Answer

Due to the large dimensions and package weights, we deliver the V2A stainless steel products via a general cargo carrier. They will contact you by telephone before the goods are delivered in order to discuss the exact delivery modalities (date/time) in advance. The larch wood products are transported with the GLS parcel service. You will receive an email on the day of dispatch with the exact dispatch details including a link to track the status of the delivery. Deliveries are only made on working days, so there is no delivery on Saturdays, Sundays and public holidays. You can find more information about how the delivery is packed and sent in the following TOLYMP blog article.

Question 2

How long is the delivery time, I need the parts very urgently?

Accepted Answer

The current delivery time of our gymnastics bars can be found on the product page in the upper part. We produce almost all products on site under our own management. We therefore need the period of time specified there for the production and packaging of the individual components. In urgent emergencies, such as birthdays that are suddenly approaching ;-) there is usually always the option of bringing forward or speeding up a delivery. Please note your desired delivery date in the comment field (next to the address data). We will then contact you to confirm the appointment. Or if you have a bottleneck, please contact us directly, either by email or telephone.

Question 3

Is it possible to collect the goods yourself?

Accepted Answer

Unfortunately, it is not possible to collect our products yourself for logistical reasons. If you need the goods a little faster than the delivery time specified in the shop, please let us know your desired delivery date when you place your online order (in the comments field or by email). We will then contact you and try to realize your desired date.

Question 4

Is shipping to Switzerland and Liechtenstein possible?

Accepted Answer

Yes, we also deliver regularly to Switzerland and Liechtenstein. The resulting fees for preparing the customs documents, import duties, etc. are included in the shipping costs and will be paid by us. The import sales tax for Switzerland is also paid by us, so you will not receive any further invoices from local customs authorities.

Question 5

Doesn't the stainless steel get very hot in summer due to the sun's rays?

Accepted Answer

Fortunately, this fear is unfounded. Instead, the stainless steel reflects much of the sun's rays, leaving the poles and posts only lukewarm.

Question 6

Are the TOLYMP products certified according to DIN 16630 and DIN 1176?

Accepted Answer

Most of our devices are certified according to the relevant DIN standards for use in public areas, eg parks, freely accessible playgrounds and sports fields. These certifications were carried out in close cooperation with TÜV Thüringen and guarantee problem-free commissioning and long-term safe operation of the system. The underlying standard is the TÜV standard DIN EN 16630:2015-06. Stationary outdoor fitness equipment. Alternatively, there is also the possibility of certification according to DIN EN 1176, which is required when using the equipment on playgrounds. We support you comprehensively and of course free of charge. To ensure that your project is planned and implemented quickly and safely, we offer you the following consulting services: - Planning the structure of the system in accordance with TÜV guidelines - TÜV-compliant design of the floor design - Selection and delivery of fall protection from our large product range - Initial commissioning of the system

Question 7

Can the device also be set up on a slope / on a mountain?

Accepted Answer

Yes, that's entirely possible. In this case, the posts pointing to the mountain must be concreted in a little deeper than the lower posts on the "valley side". Of course, this can reduce the usable height of the poles somewhat, which should be taken into account in advance when planning. As a rule of thumb, a gradient of more than approx. 12 cm per meter should not be exceeded. It is then possible to determine the heights of the system well. It is important that the system as a whole remains vertical and the gymnastics bars remain horizontal.

Question 8

Can the gymnastics and trim stations also be set up mirror-inverted?

Accepted Answer

Yes, a mirror-inverted structure is possible with all of our products. If you are not quite sure or have more specific ideas, please contact us. Here is the request form. We will then give you a detailed answer.

Question 9

Can the bar also be used to attach a swing?

Accepted Answer

Yes, you can also hang a swing for smaller children on the rail; many customers do that. The easiest way to do this is simply loop the swing rope around the bar. The following customer photo explains the principle using the example of a larch-wood gymnastics bar from turnstrangen.de: With older children and higher loads, however, it makes more sense to purchase a real, A-shaped swing frame. Otherwise, due to the strong lateral forces, there is a risk that the foundations could loosen and the system could start to wobble.

Question 10

Are rubber fall protection plates also available for padding?

Accepted Answer

Rubber slabs are often found on public playgrounds, which are laid under the playground equipment as fall protection. These slabs of rubber granulate are ideal for designing the subsoil under our play and sports equipment. We can deliver these panels to you and work together with one of the leading German manufacturers of fall protection elements, WARCO from Neustadt an der Weinstraße. Here you will find further information about the products and an order option.

Question 11

Are the gymnastics bars also available in other widths instead of 140 cm?

Accepted Answer

Yes! We also have longer gymnastics bars in a reinforced design, ie higher wall thickness and double strap for fastening with four screws, in our program. These can be selected directly as a product option for normal gymnastics, but these bars can almost always be used for larger systems. Just contact us so that we can offer you a good solution.

Question 12

How strong are the gymnastics bars and the other training elements?

Accepted Answer

Each training element (exercise bar, dip bars, human flag bar, rung ladder) can be loaded up to 150 kg.

Question 13

At what heights can the gymnastics bar be set?

Accepted Answer

Stainless steel gymnastics equipment with a maximum height of 240 cm: The bar can be adjusted to 25 heights in 9 cm increments, i.e. a height between 15 cm and 240 cm. Stainless steel gymnastics equipment with a special height of 300 cm: The bar can be adjusted to 30 heights in 9 cm increments, i.e. a height between 15 cm and 300 cm. Please also note the dimensions on the respective product pages. In addition to normal gymnastics and strength exercises, sling trainers, inclined benches, gymnastic rings, etc. can also be used on the bar.

Question 14

How is the gymnastics bar secured against twisting?

Accepted Answer

It is attached using two M12 screws that are screwed into the tube from both ends. A CNC-milled turned part is welded into the tube for this purpose, which has the M12 thread. The contact surface between the rotary part and the post has an additional increase in the frictional resistance between the two contact surfaces thanks to machine-applied knurling. This principle works very well and represents a good and stable connection of the gymnastics bar. Quick adjustment without tools: As a special option, we offer a quick adjustment. This consists of 2 M12 star grip screws each with a strong plastic handle. This allows you to loosen the gymnastics bar without tools and quickly adjust the height.

Question 15

Can the gymnastics equipment be taken with you or dismantled if you move later?

Accepted Answer

Yes, with a little effort it is quite possible. We recommend setting the posts in concrete in addition to a plastic tube, which you can later remove from the concrete foundation. You should then proceed in these steps: 1. You get a HT or KG plastic waste water pipe with a diameter of 150mm from the hardware store. You should get a piece of 60cm length per post or cut it off to fit. 2. Now dig out the foundations according to the assembly instructions to a depth of 30x30x60cm (alternatively drill with an earth auger) and insert the post into the plastic tube and into the foundation hole. 3. Now mix the mixture for the concrete foundation (available in sacks as a ready-mix at hardware stores) and fill it in between the post and the pipe as well as between the pipe and the ground. Then tamp it down well with a short wooden slat or similar so that no holes or cavities can form in the concrete. Advantage of this procedure: You can later dig up the post foundation again and knock off the outer concrete foundation from the HT pipe with a thick hammer and chisel. The post, including the inner foundation and HT tube, can then be concreted in again at a new location.

Question 16

Is there a set-up service for setting up the devices?

Accepted Answer

Self-assembly: A floor plan and general assembly instructions are available for each system, with the help of which assembly with a little manual skill is also very easy to do on your own. We recommend that at least two people carry out the assembly. We are happy to offer you a set-up service on request. The following services can be provided for you professionally by our own, very experienced assembly team: - Excavating the foundation holes, assembling and embedding the fitness equipment in concrete - Laying the fall protection plates, wood chips or similar - If the property is on a slope: preparing the subsoil to to compensate for steep inclines - dismantling, freeing up and, if necessary, disposal of trees, plants or existing play equipment - carrying out further garden, landscape and maintenance work Please contact us so that we can prepare an appropriate offer. Installation by a local professional: If you prefer to have the installation done by a professional in your region: many customers have contacted a local gardening company who can then do this. You probably already have or know suitable companies in your area. Otherwise, take a look at https://www.galabau.de/FachbetriebSuche.aspx There you can find suitable companies in your area by entering your postcode. Preliminary planning of the assembly: On the page for the respective product, you will find an assembly sketch with all relevant dimensions and details in the lower area "Further information". Alternatively, open the download area with a list of all available PDF documents.

Question 17

How should the V2A stainless steel material be cared for?

Accepted Answer

Basically, the entire system requires very little care and cleaning. For cleaning, you can use a commercially available stainless steel cleaner from the household sector (e.g. for extractor hoods). Attention: Please do not treat the system with steel wool or similar, the iron components contained in it would quickly lead to the formation of rust film.

Question 18

If plug-in sleeves are not sufficient for fastening in the ground, why do the posts have to be cemented in?

Accepted Answer

Concreting the posts in the ground is absolutely necessary in order to achieve a permanently stable and secure attachment. We urgently advise against other methods, as they do not achieve permanent stability. Our attempts to use push-in sleeves have turned out to be useless. If the sleeves were too large, the posts were then too loose and not firmly anchored. If the dimensions of the plug-in sleeves were too narrow, there was the problem that dirt and earth quickly settled between the contact surfaces and it was therefore not possible or only possible with great effort to pull out the posts.

Question 19

How do I achieve a vertical and parallel alignment of all components to each other?

Accepted Answer

The success of the correct installation is reflected in a 100% parallel and aligned alignment of the posts to one another while maintaining the required distance exactly. Only then is it possible to quickly and easily position the gymnastics bar at the desired height. So that you can achieve a perfect result, we will provide you with an alignment aid. This is a threaded rod with the dimensions M12 including nuts and washers. Before setting in concrete, you mount the threaded rod together with the gymnastics rod on each of the two posts and get a perfect end result that is accurate to the millimeter. After the foundation has hardened, the threaded rod should be removed. And this is how it is used in practice:

Question 20

How is the gymnastics bar or gymnastics bar set up?

Accepted Answer

Each delivery includes assembly instructions and a foundation plan. You need a spade, a spirit level, a mixing barrel for mixing the ready-mixed concrete and tools for fastening the screws. For larger systems, at least two people should set it up. If you prefer to have the installation done by a professional: Many customers have contacted their local gardener or a specialist gardening company who can do this for you. Please take a look at https://www.galabau.de/FachbetriebSuche.aspx There you can find suitable companies in your area by entering your postcode.

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